Protecting what matters most – over 50 years of trusted insurance solutions in Kenya
Protecting what matters most – over 50 years of trusted insurance solutions in Kenya
APEX Insurance is a leading insurance provider in Kenya, offering a comprehensive range of general insurance products designed to protect individuals, families, and businesses across the country.
As a proud member of the Britam Group, one of Kenya's largest and most trusted financial services conglomerates, APEX Insurance combines decades of industry expertise with innovative insurance solutions. With over 50 years of experience in the Kenyan insurance industry, the company has built a reputation for financial strength, exceptional customer service, and reliable claims processing.
Whether you're a car owner seeking comprehensive motor insurance in Kenya, a homeowner looking for property protection, a business owner needing liability coverage, or a frequent traveler requiring international travel insurance – APEX Insurance delivers tailored coverage options that provide peace of mind and financial security.
APEX Insurance Kenya is committed to transparency, fairness, and innovation in every policy we underwrite. Our customer-first approach, combined with digital-first processes including online quotations, digital claims submission, and mobile payment options, ensures that protecting what matters most has never been easier for Kenyans across the nation.
APEX Insurance offers a diverse portfolio of general insurance products tailored to meet the unique needs of Kenyan individuals and businesses:
Comprehensive and third-party motor vehicle insurance in Kenya. Protect your car against accidents, theft, fire, and third-party liability. Includes 24/7 emergency roadside assistance and fast claims settlement.
Most popularProperty protection and contents insurance for homeowners in Kenya. Coverage includes building structure, household contents, burglary, fire damage, and natural disasters. Peace of mind for your biggest asset.
Domestic and international travel insurance coverage for Kenyan travelers. Includes medical emergencies, trip cancellation, lost baggage, flight delays, and emergency evacuation. Travel with confidence anywhere in the world.
Liability, property, and asset protection for Kenyan businesses. Coverage includes public liability, professional indemnity, business interruption, property damage, and employee protection. Safeguard your enterprise against unforeseen risks.
Injury and disability coverage for individuals in Kenya. Provides financial protection against accidental death, permanent disability, temporary incapacity, and medical expenses. Protect your income and your family's future.
Cargo and marine hull insurance for importers, exporters, and logistics companies in Kenya. Coverage includes goods in transit, shipping risks, port handling, and freight protection. Secure your supply chain.
All APEX Insurance policies are underwritten with financial strength and backed by the Britam Group's extensive resources.
Backed by the Britam Group – one of Kenya's most financially stable insurance conglomerates.
Efficient digital claims submission and rapid settlement – customer satisfaction is our priority.
Competitive pricing and flexible payment options – quality insurance that fits your budget.
Online quotations, mobile payments, and digital policy management – insurance made easy.
Insurance protection available across all 47 counties of Kenya – from Nairobi to Mombasa, Kisumu to Eldoret.
Experienced insurance advisors ready to help you choose the right coverage for your unique needs.
Chat on WhatsApp – +254 711 555 777
Nairobi, Kenya – Serving all 47 counties
Mon-Fri: 8:00 AM – 5:00 PM (EAT)
Price Range: KSh 0 – 0 (varies by policy)
Founded: 1972
Part of: Britam Group
Client Base: 50,000+ individuals and businesses
Customer Rating: 4.5 ★ (220+ reviews)
APEX Insurance is a leading insurance provider in Kenya offering comprehensive general insurance products including motor insurance, home insurance, travel insurance, business insurance, and personal accident coverage. As part of the Britam Group, we deliver trusted insurance solutions with over 50 years of experience in the Kenyan insurance industry.
Scroll to navigateKenya's leading insurance provider, offering comprehensive general insurance products with a commitment to financial protection, customer satisfaction, and community trust for over 50 years.
APEX Insurance is a leading insurance provider in Kenya, dedicated to delivering comprehensive general insurance products that protect individuals, families, and businesses across the country.
As a proud member of the Britam Group, one of Kenya's largest and most respected financial services conglomerates, APEX Insurance combines decades of industry expertise with innovative insurance solutions. With over 50 years of experience in the Kenyan insurance industry, the company has built a reputation for financial strength, exceptional customer service, and reliable claims processing.
Our mission is to provide accessible, affordable, and reliable insurance coverage to Kenyans from all walks of life. Whether you're a first-time car owner seeking motor insurance, a homeowner protecting your biggest asset, a business owner securing your enterprise, or a family looking for personal accident coverage – APEX Insurance delivers tailored solutions that provide peace of mind and financial security.
APEX Insurance operates under the umbrella of the Britam Group, a Kenyan financial services powerhouse with over 50 years of experience in the insurance and investment sectors. This affiliation gives APEX Insurance access to substantial financial resources, industry-leading expertise, and a network of trusted partners across East Africa.
To provide accessible, affordable, and reliable insurance coverage that protects Kenyans from financial uncertainty.
To be Kenya's most trusted insurance provider, known for innovation, integrity, and customer-centric solutions.
Trust • Transparency • Innovation • Customer First • Community
APEX Insurance offers a diverse portfolio of general insurance products tailored to protect individuals, families, and businesses across Kenya. From motor insurance to home insurance, travel insurance to business insurance – we've got you covered.
Comprehensive and third-party motor vehicle insurance in Kenya. Most Popular
APEX Motor Insurance is designed to protect your vehicle against accidents, theft, fire, and third-party liability. Whether you drive a personal car, a commercial vehicle, or a fleet of business vehicles, our motor insurance policies provide comprehensive coverage tailored to your needs.
Special Offer: Get 10% off your first year when you purchase APEX comprehensive motor insurance online. Terms and conditions apply.
Property protection and contents insurance for homeowners in Kenya. Homeowner's Choice
APEX Home Insurance provides comprehensive protection for your home and its contents. Whether you're a homeowner, a tenant, or a landlord, our home insurance policies safeguard your property against fire, burglary, natural disasters, and other unexpected events. Your home is your biggest investment – protect it with APEX Insurance.
Pro Tip: Add contents insurance to your home insurance policy to protect valuable items like electronics, jewelry, and furniture. Ask our advisors for a comprehensive quote.
Domestic and international travel insurance coverage for Kenyan travelers. Global Coverage
APEX Travel Insurance provides comprehensive protection for Kenyan travelers exploring the domestic or international destinations. Whether you're traveling for business, leisure, or education, our travel insurance policies cover medical emergencies, trip cancellations, lost baggage, and flight delays. Travel with peace of mind knowing you're protected with APEX Insurance.
Travel Tip: Whether you're visiting Dubai, London, New York, or Cape Town, APEX Travel Insurance ensures you're protected every step of the way. Get your quote today.
Liability, property, and asset protection for Kenyan businesses. Enterprise Choice
APEX Business Insurance offers comprehensive protection for Kenyan businesses of all sizes. From small startups to large corporations, our business insurance policies cover liability risks, property damage, business interruption, and employee protection. Safeguard your enterprise with APEX Insurance and focus on growing your business.
Business Tip: Kenyan businesses face unique risks. APEX Business Insurance provides comprehensive protection that helps you manage risk and focus on growth. Ask about our SME insurance packages.
Injury and disability coverage for individuals in Kenya. Family Protection
APEX Personal Accident Insurance provides financial protection for individuals and families in the event of accidents, injuries, or disabilities. Whether you're a professional, a student, a driver, or a parent, our personal accident policies cover accidental death, permanent disability, temporary incapacity, and medical expenses. Protect your income and your family's future with APEX Insurance.
Family Tip: Personal accident insurance is essential for every Kenyan household. Protect your income and family's future with APEX Personal Accident Insurance. Ask about our family discount packages.
Cargo and marine hull insurance for importers, exporters, and logistics companies. Logistics Partner
APEX Marine Insurance provides comprehensive protection for goods in transit and marine vessels. Whether you're an importer, an exporter, a shipping company, or a logistics provider, our marine insurance policies cover cargo damage, shipping risks, port handling, and freight protection. Secure your supply chain with APEX Insurance.
Logistics Tip: Kenyan importers and exporters trust APEX Marine Insurance to protect their cargo across the Indian Ocean and beyond. Get a quote for your next shipment.
Choose the right insurance coverage for your needs with this quick comparison of APEX Insurance products in Kenya.
| Product | Best For | Key Coverage | Get Quote |
|---|---|---|---|
| Motor Insurance | Vehicle owners | Accident, theft, fire, liability | Call Now |
| Home Insurance | Homeowners, tenants | Structure, contents, burglary | Call Now |
| Travel Insurance | Travelers, tourists | Medical, cancellation, baggage | Call Now |
| Business Insurance | Business owners, SMEs | Liability, property, interruption | Call Now |
| Personal Accident | Individuals, families | Death, disability, medical | Call Now |
| Marine Insurance | Importers, exporters | Cargo, hull, freight | Call Now |
Note: Coverage details and premiums vary. Contact APEX Insurance for a personalized quote tailored to your needs.
Contact APEX Insurance today for a free, no-obligation quote on any of our comprehensive insurance products. Our expert advisors are ready to help you find the right coverage for your needs.
Free quotes • Flexible payment options • Fast claims processing • Nationwide coverage
APEX Insurance is committed to fast, fair, and transparent claims processing. Our streamlined claims process ensures that Kenyan policyholders receive financial protection when they need it most.
At APEX Insurance, we understand that filing an insurance claim can be a stressful experience. That's why we've designed our claims process to be as simple, transparent, and efficient as possible for our Kenyan customers.
Whether you're filing a motor insurance claim, a home insurance claim, a travel insurance claim, or any other general insurance claim, our dedicated claims team is here to guide you every step of the way. With digital claims submission, 24/7 claims support, and fast settlement times, APEX Insurance ensures that you get the protection you deserve when you need it most.
Contact APEX Insurance immediately to report your claim. You can reach us through multiple channels:
Tip: Report your claim as soon as possible after the incident to ensure fast processing.
Our claims team will guide you through the documentation requirements for your specific insurance claim. Common documents include:
Digital Advantage: Upload all documents through our online claims portal for faster processing.
Once we receive your claim documents, our experienced claims assessors will review your case thoroughly:
Timeline: Most claims are assessed within 24 hours of receiving complete documentation.
Once your claim is approved, we process payment quickly and efficiently:
Guarantee: We aim to settle 95% of claims within 48 hours of claim approval.
Our commitment to customer satisfaction continues after your claim is settled:
We Care: Your satisfaction is our priority. We're here to support you through every step of your insurance journey.
Different insurance claims have different processing requirements. Here's what to expect for each claim type with APEX Insurance Kenya.
| Claim Type | Documentation | Processing Time | Payment Method |
|---|---|---|---|
| Motor Insurance | Police report, photos, repair estimate | 24-48 hours | Bank transfer, M-Pesa, repair authorization |
| Home Insurance | Damage photos, police report (if theft), contractor estimate | 48-72 hours | Bank transfer, M-Pesa |
| Travel Insurance | Medical reports, travel documents, receipts | 24-48 hours | Bank transfer, M-Pesa, international wire |
| Business Insurance | Incident report, financial records, repair estimates | 48-96 hours | Bank transfer, business account |
| Personal Accident | Medical reports, police report, hospital records | 24-48 hours | Bank transfer, M-Pesa |
| Marine Insurance | Shipping documents, cargo report, photos | 72-120 hours | Bank transfer, business account |
Note: Processing times may vary based on claim complexity, documentation completeness, and investigation requirements.
Report your claim as soon as possible – don't delay!
Photos, receipts, and reports help speed up claims.
Accurate information ensures fair claims settlement.
Submit claims online for faster processing.
Use our claims tracking system to monitor progress.
Our claims team is here to answer all your claims questions.
Contact APEX Insurance now to file your claim. Our dedicated claims team is available 24/7 to assist you with fast, fair, and transparent claims processing.
APEX Insurance is proud to have served over 50,000 customers across Kenya. Here's what our valued policyholders have to say about our insurance products, claims service, and customer care.
Average Rating
Based on 220+ reviews
"I've been with APEX Insurance for over 5 years. Their motor insurance is excellent, and their claims processing is fast and fair. When I had an accident, they settled my claim within 48 hours. Highly recommend!"
James Mwangi
Motor Insurance Policyholder • Nairobi
"APEX Home Insurance gave me peace of mind when my house was broken into. The claims team was professional, supportive, and processed my claim quickly. I'm grateful for their excellent customer service."
Sarah Mueni
Home Insurance Policyholder • Mombasa
"As a small business owner, APEX Business Insurance has been invaluable. Their commercial insurance packages are affordable and comprehensive. The customer support team is always helpful and responsive."
David Ochieng
Business Insurance Policyholder • Kisumu
"APEX Travel Insurance saved me during an emergency in Dubai. Their global assistance team arranged my medical treatment and handled everything. I'll never travel without APEX Insurance again!"
Anne Kariuki
Travel Insurance Policyholder • Nairobi
"Fast claims, friendly staff. Best insurance provider in Kenya."
– Peter O., Nairobi
"Affordable motor insurance with great coverage. Highly recommended!"
– Grace K., Eldoret
"Excellent customer service and fast claims processing. Trust APEX!"
– Robert M., Nakuru
Have you had a positive experience with APEX Insurance? We'd love to hear from you! Leave a review and help other Kenyans find the right insurance coverage.
Share your story: Email us at reviews@apexinsurance.co.ke and we might feature your testimonial!
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95% of claims paid within 48 hours
Dedicated customer support team
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Proudly serving all 47 counties
50+ years of financial strength
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Find answers to the most commonly asked questions about APEX Insurance, our general insurance products, claims process, and customer service. If you don't see your question here, contact us directly.
APEX Insurance is a leading insurance provider in Kenya, offering a comprehensive range of general insurance products to individuals, families, and businesses. As a proud member of the Britam Group, APEX Insurance combines financial strength with innovative insurance solutions, providing peace of mind and financial protection to over 50,000 Kenyans across the country.
With over 50 years of experience in the Kenyan insurance industry, APEX Insurance is committed to exceptional customer service, fast claims processing, and affordable premiums.
APEX Insurance offers a diverse portfolio of general insurance products tailored to meet the unique needs of Kenyans:
All APEX Insurance policies are backed by the Britam Group's financial strength and industry expertise.
Filing a claim with APEX Insurance is simple and straightforward. Follow these steps:
APEX Insurance processes 95% of claims within 48 hours of approval. Our digital claims system makes it easy and fast.
Getting a free, no-obligation quote from APEX Insurance is easy! You can:
Our experienced insurance advisors will help you choose the right coverage at affordable premiums for your unique needs.
APEX Insurance is committed to fast, fair, and transparent claims processing. Our average claim settlement time is:
95% of APEX Insurance claims are paid within 48 hours of approval. Our digital claims system ensures fast processing and quick settlement for our Kenyan policyholders.
Yes, APEX Insurance is a proud member of the Britam Group, one of Kenya's largest and most respected financial services conglomerates. The Britam Group has over 50 years of experience in the Kenyan insurance and investment sectors.
This affiliation gives APEX Insurance access to substantial financial resources, industry-leading expertise, and a network of trusted partners across East Africa. When you choose APEX Insurance, you're choosing financial strength and peace of mind.
Yes, APEX Insurance accepts M-Pesa payments for policy premiums and claims payments. We understand that Kenyans rely on mobile money for convenience, which is why we've integrated M-Pesa into our payment and claims systems.
APEX Insurance also accepts bank transfers, credit cards, and debit cards for your convenience.
You can reach APEX Insurance customer service through multiple channels:
Our dedicated customer service team is available Monday–Friday, 8:00 AM – 5:00 PM to assist you with quotes, claims, and policy questions.
Yes, APEX Insurance offers comprehensive travel insurance for domestic and international travel. Our travel insurance policies cover:
Whether you're traveling for business, leisure, or education, APEX Travel Insurance ensures you're protected every step of the way. Get a quote today!
APEX Insurance offers affordable, competitive premiums across all our general insurance products. The cost of insurance varies based on:
To get a personalized quote, contact our insurance advisors at +254 711 555 777 or visit our website for an instant online quote. We'll help you find quality insurance that fits your budget.
Yes, APEX Insurance serves Kenyans across all 47 counties with branches and agents in major cities and towns:
We also have authorized agents in every county to ensure nationwide coverage. Contact us to find the nearest APEX Insurance branch or agent near you.
APEX Insurance is the smart choice for Kenyans seeking reliable, affordable, and comprehensive insurance coverage. Here's why:
Choose APEX Insurance for peace of mind, financial protection, and exceptional service. Get a quote today!
Didn't find the answer you were looking for? Our friendly customer service team is here to help. Contact APEX Insurance directly for personalized assistance with quotes, claims, or policy questions.
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